Internal knowledge copilot for support teams
Let internal teams query your own knowledge in natural language and get grounded, consistent answers fast.
Get inspired
Cookbook
A collection of workflows that you can apply when using AI assistance for customer success.
Retention
Keeping users engaged and successful over time so they continue using and renewing the product.
read more
Sales expansion
Growing account value by encouraging upgrades, add-ons, or wider adoption within the customer’s organization.
read more
Support
Helping users resolve issues and questions efficiently to maintain trust and satisfaction.
read more
Recent articles
Troubleshooting and FAQ resolution agent
Let AI handle repetitive tier-1 questions so human teams can focus on complex and sensitive cases.
Expansion signal router
Capture expansion hints from everyday interactions and turn them into routed, actionable opportunities.
Cross-sell advisor for adjacent products
Suggest adjacent products based on actual usage patterns so cross-sell ideas match how customers already work.
Usage-based upsells and upgrades
Recommend upgrades based on real usage and milestones so upsell offers feel timely, relevant, and low-pressure.
Multilingual policy explainer
Explain complex policies and changes in multiple languages while keeping wording aligned with your official source content.
Churn signals and health scores
Turn conversations and behavior into clear churn signals so teams can act before customers decide to leave.
New feature and change explainer copilot
Explain product updates and regulatory changes in context so users understand what changed and what they should do next.
In-portal task and journey guidance assistant
Offer contextual AI help inside your portal so users can complete tasks and understand screens without leaving the page.
Conversational landing page optimization
Add conversational guidance to critical landing pages so visitors can complete complex flows with fewer doubts and drop-offs.
Real-time qualification and lead routing
Turn “Contact us” moments into smart conversations that qualify visitors and route them to the right team in real time.
Regulatory-safe product and plan fit navigator
Help visitors explore suitable plans while AI quietly enforces your eligibility and risk rules in the background.
Intelligent product discovery assistant
An intelligent product discovery assistant guides each visitor to the right product or plan through a short, safe, AI-led conversation.