Train - build Living Knowledge The first phase of the loop. Sources point at the documents, products, and pages the agent should learn from; the content library captures the structured knowledge that emerges from ingestion.
Knowledge base · Sources
unless.com/en/dashboard/train/knowledge
Dashboard
Train
Knowledge base
Procedures
Audiences
Test Preview
Simulations
Quality reports
Deploy Acquisition
Retention
Sales expansion
Support
Analyze Performance
Conversations
Business impact
AI maturity
Trust Transparency
Privacy
Security
Accountability
Engineering wiki · 1.2k docs Connected Sales playbook · 348 docs Team only Connected Team Assistant · 5.8k tickets Connected Public docs site · 89 pages Syncing Compliance library · 0 docs Error Pricing & contracts · Not connected Disconnected
Knowledge base · Content library
unless.com/en/dashboard/train/knowledge
Dashboard
Train
Knowledge base
Procedures
Audiences
Test Preview
Simulations
Quality reports
Deploy Acquisition
Retention
Sales expansion
Support
Analyze Performance
Conversations
Business impact
AI maturity
Trust Transparency
Privacy
Security
Accountability
2,102 content nodes generated
Onboarding Modules Integrations Reports API Compliance Security Plans 84 content nodes Current Invoices 412 content nodes Rewriting Payments 156 content nodes Current Tax & VAT 73 content nodes Restructuring Refunds 38 content nodes Current Subscriptions 92 content nodes Current Account & billing 1,247 content nodes Current Library root
