Roadmap
Simplifying complexity
We aim to simplify access to the complex information that matters across the customer lifecycle, in the markets people care about most. Our AI assistance platform adds empathetic helpers right where customers and teams need them.
Generative UI
Leveraging the power of AI, we will turn complex user interfaces into empathetic dialogues that guide customers through finance, healthcare, or insurance journeys from first visit to renewal.
- Instant, no-code deployments.
- Production‑ready AI for customer success demands enterprise‑grade infrastructure. Our platform enables instant, no‑code deployment of assistants and agents without compromising on quality.
- End-to-end solutions.
- AI is not magic dust; sprinkling it randomly yields little value. We deploy coordinated use cases across acquisition, retention, sales expansion, and support that all add to the same goal: optimizing your customer experience.
- Battle-hardened privacy protection.
- Most companies in Europe are unsure about regulations. We help you stay aligned with EU rules for privacy, security, and data governance while avoiding stale data and hallucinations in your AI experiences.
A short history
We have been methodically building our platform over the past years, culminating in the conversational and agentic AI platform for customer success that it is today.
- 2022
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We pivoted into building our AI platform in 2022, leveraging the fact that we already enrolled in OpenAI’s beta program two years earlier.
- 2023
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In 2023, our AI assistance component framework evolved with feedback from large customers running high‑stakes customer success operations.
- 2024
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Due to heightened demand from within the European Union, we doubled down on privacy protection, compliance and governance.
Roadmap towards the generative UI
Every Unless component is conversation‑aware, enabling AI‑driven customer success across acquisition, retention, expansion, and support.
