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Solutions

AI for customer success

Redesign the entire value chain for maximum customer success. Combine solutions across the full customer journey for cumulative results.

Follow a 3-step approach to supercharge your customer operations

End-to-end solutions always win

Expecting magic dust, most organizations sprinkle their resources too thinly across uncoordinated projects. To create real value for your customer operations, a focused, 3-step effort is required.

Self-service for your visitors

Reduce the amount of incoming customer cases by resolving user inquiries in a 24/7 personalized dialogue, using a themed public AI Assistant anywhere in your public websites or knowledge base.

Using only point-and-click, you can launch many different AI assistant components, choosing from a vast template library.

covington.example.com
 
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Graphic elements Layer 1 AI assistant Close Fullscreen Hello, I am an AI assistant to guide you with your search for appropriate medical services, navigate the Covington website, and perform the tasks that you may need. Go ahead and ask me anything. You are interacting with an AI system, not a human. If you need human assistance, let us know. Info Outline Language Can I help you making an appointment? Graphic elements Layer 1 Chat Language Home Ask any question… Mic

Handholding in client portals

Replacing traditional help features and reducing the amount of incoming customer cases, AI assistance can be easily integrated with existing web products, dashboards, or client portals.

All AI assistant components are implemented with point-and-click, and perform actions or generate responses that are both personalized and contextually relevant.

chapman.example.com
 
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Graphic elements Layer 1 Star Outline Why are my actuals dipping? Your actual revenue is dropping under the projected forecast, because the September numbers have not been adjusted yet. Once the actuals of September have been processed, the results may be different. Although historical performance is by no means a guarantee for future results, the actual results of September last year suggest an upward adjustment. Thumb Down Thumb Up Content Copy 1 2 3 Revenue processing frequency Watch a tutorial video Play Circle Outline Common questions about revenue Call Made Search Actions Search Settings Ethernet Answer Close Ask Arrow Back Accounting Fullscreen Canvas 9 Layer 1 Chat Language Home Ask any follow-up question… Mic

Assistance for your team

Reduce case handling time for customer support teams by offering them internally facing AI assistants answering incoming questions immediately.

You can deploy native apps for systems like Salesforce, Hubspot and Zendesk, or leverage the browser extension that detects requests automatically.

eaccounting.nl
 
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Graphic elements Layer 1 Star Outline Can’t get search crawler to work I’m sorry you’re having trouble with the search crawler. First, check that the crawler has the necessary permissions without being blocked by robots.txt. Look at the logs for any error messages, and try restarting the crawler or clearing its cache. If the issue persists, consider updating to the latest version. Let me know if this helps or if you need more assistance! Thumb Down Thumb Up Content Copy 1 2 3 Respond with this message to the client Generate answer with advanced guides Open the dashboard of the client Call Made Search Actions Search Settings Ethernet Answer Close Ticket Arrow Back Crawlers Fullscreen Reply Extension Canvas 9 Layer 1 Chat Language Home Ask any follow-up question… Mic

What Jordy Zijp says

"It's remarkable how smooth the integration went. It did not only elevate our internal knowledge documentation, but also the solutions we provide to our customers - thereby enhancing the overall customer experience."

Frequently asked questions

Our AI solutions help redesign the entire value chain, enhancing customer success. By integrating AI across the full customer journey, we achieve cumulative results that boost customer satisfaction and operational efficiency.

We recommend a focused 3-step approach for supercharging customer operations. This involves integrating solutions end-to-end, rather than scattering resources across uncoordinated projects, to create real value.

Our AI Assistant engages visitors in 24/7 personalized dialogues to reduce incoming customer cases. Using point-and-click, you can set up AI components on your websites or knowledge base, improving user interaction.

Yes, our AI assistance can replace traditional help features in client portals, dashboards, or web products. It uses point-and-click implementation to offer personalized, context-aware support.

Our AI reduces case handling time by providing internal AI assistants that answer questions immediately. You can deploy native apps for platforms like Salesforce, Hubspot, and Zendesk, or use our browser extension.

AI assistants enhance efficiency by resolving user inquiries quickly and accurately. They integrate seamlessly with existing systems, providing personalized support while freeing up human resources for complex tasks.

Reach out for a personal demo

Integrate AI into your customer operations

In the world of generative AI, innovation unfolds at warp speed. Jump on the bandwagon. Use Unless.